What are the Ticket's Terms & conditions? + -

Terms and Conditions tickets Spring Dance Club

Tickets are not refundable and cannot be exchanged or resold.
The Acosta Dance Foundation reserves the right to cancel/change and void any tickets offered for resale and advertised on ticket resale or auction sites.
You must be able to present your e-ticket on request while at the venue. Electronic validation must be provided. We will not honour, refund or replace duplicated tickets that have already been admitted.
If you can’t attend our classes because of any last-minute event, you must contact us via email at [email protected], expressing the reason for your absence with at least two working days’ notice.
If you have purchased tickets with Ticket Insurance and cannot attend the event, please refer to the ticket insurance provider’s terms and conditions for order cancellation and refund procedure. The Acosta Dance Foundation does not provide nor sell ticket insurance.
The Acosta Dance Foundation reserves the right to alter the advertised classes without advance notice. In case of cancellation or change (when applicable), a full refund of the ticket purchased for the specific class changed/cancelled will be provided. The Acosta Dance Foundation reserves the right to reschedule, cancel or abandon a class or workshop. If your class/workshop is rescheduled, all tickets will automatically be transferred to the new date; if you cannot attend, you must contact us within 14 days of the rescheduling announcement to request a refund.
We will contact bookers should a cancellation, postponement or significant amendment to the event be made. The purchaser is responsible for ensuring the contact details we hold are correct and up to date.
The Acosta Dance Foundation is not liable nor provides personal travel, accommodation or hospitality arrangements.
All tickets will be delivered electronically. If you discover an error in your ticket, please contact us as soon as possible.
Tickets may be restricted to a maximum number. The Acosta Dance Foundation reserves the right to cancel and refund tickets purchased in excess. Ticket pricing is subject to change at any time without notice and is only fixed at the point of booking. The Spring Club membership option/discounts/offer/ cannot be applied retrospectively, and it is only valid until 31 Jun 2023.
All Spring Club classes are designed for adults over the age of 16. Please check event information in advance of purchasing for age restrictions and guidance.
Failure to comply with these Terms & Conditions will void your ticket and transaction.

What is the dress code for Adult Classes? + -

Students may wear any form-fitting apparel they can comfortably move in, such as a leotard, tights, a tank top, or a t-shirt with exercise pants or leggings. Baggy clothing and excessive jewellery are not allowed. Ballet shoes are mandatory for ballet classes.

Are all classes taught in person? + -

Our classes are taught in person to students in the Studios situated at Building 40, 1 Artillery Square SE186BH in Woolwich, Royal Arsenal. Next door to Woolwich Works. All our instructors are dance professionals with the highest level of experience.

Where do I change for classes? + -

Our dressing rooms will open for you to change into before and after class. Shower-use areas are also available if needed.

What is the cancellation Policy? + -

All classes & workshop fees are non-refundable.
Requests to transfer a class/workshop to another date or time (subject to availability) must be communicated two (2) days before the reserved workshop/class by emailing [email protected].
Any class cancelled by Woolwich Works or the Acosta Dance Centre will automatically be credited back to your account. Notification will be sent via email.

What if I feel unwell? + -

If you are required to self-isolate or test positive for Covid-19 and have to miss your workshop or classes for this or any other reason, we will not be able to offer you a refund.

How hard would the workshops be physically, and what's your liability + -

By enrolling in any of our workshops/classes, you agree to be responsible for your own well-being, partaking in classes sensibly and safely, working within your own abilities and under the guidance of your teacher.
You should not exercise beyond your own abilities. If you know or are concerned that you have a medical condition which might interfere with you exercising safely before you attend any of these workshops, you should get advice from a relevant medical professional.
No liability is accepted for any loss or damage of any articles you may bring to classes.

Do I need a partner to come to some of these classes? + -

No, most of our students come alone. We will balance the amount of female and male attendance so everyone gets a partner. You don’t need a partner to join any of our classes.

How much physical contact is involved? + -

Dancing is a physical skill that requires guiding the student in physical movements by touch. Any contact is made with sensitivity and care, talking to the student about what they will do.
During dance classes, some contact by the teacher is made, with particular awareness of the needs of each individual, to assist dancers in correcting placement. We accept that, on some occasions, adjusting body parts (significantly younger students) is necessary. This is to demonstrate the correct placement of the hands and body and help a participant feel an accurate limb position to avoid injury if a move is incorrectly performed.
While essential, touch can sometimes be misinterpreted; the guidelines below are in place to safeguard staff and students attending these workshops.
-Teachers will initially use description and imagery to help participants feel a movement and use touch to help with correction only if the imagery isn’t helping.
-Touch will be accompanied by verbal instruction and will never be a surprise to the participant.
-When using touch to correct a participant’s placement, teachers will use a finger/s or palm and may touch their rib cage, thigh, back, buttock, arm, hand, or foot.
-When using touch to help someone at risk of falling/ injury, teachers will touch with their hands.
-When a teacher uses touch, they will do this with knowledge of that individual participant’s needs.
-If a participant feels uncomfortable regarding appropriate touch, we encourage them to talk with their teacher.

Who can I contact if I need more help? + -

Apart from our staff and receptionist, you can get extra help, support and information about our classes and any other matter relating to the Acosta Dance Foundation and the Acosta Dance Centre by emailing [email protected]

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